Terms of service
Terms of Service
Overview
Welcome to Mara Surfaces. “We”, “us”, and “our” refer to Mara Surfaces, a curated hardwood brand offering high-quality flooring through our website and digital store. By accessing or using our services, including any content, features, or tools, you agree to be bound by these Terms of Service, along with our Privacy Policy. If you do not agree, please refrain from using the site or placing orders.
Section 1 – Access & Account
By using our services, you confirm that you are of legal age in your jurisdiction and responsible for any use of the account by minors. You agree that all information you provide is accurate and current, and you are responsible for maintaining the confidentiality and security of your account.
Section 2 – Our Products
We take care to represent our products accurately. However, color and texture may vary slightly depending on your screen or device. All product details are subject to change without notice. We reserve the right to limit quantities or discontinue items at our discretion.
Section 3 – Orders
An order placed through our store is an offer to purchase. Acceptance is at our discretion and occurs only upon confirmation. Payment must be received before processing. Once confirmed, changes or cancellations may not be possible. Orders are subject to our Return Policy.
Section 4 – Prices & Billing
All prices are shown in USD and do not include applicable taxes, shipping, or duties unless noted. Pricing and promotions are subject to change. You agree to provide accurate billing and payment information and authorize us to charge for your order, including any related fees.
Section 5 – Shipping & Delivery
We work with trusted carriers to ensure smooth delivery, but delays may occur due to circumstances beyond our control. Risk of loss transfers to you once the item is handed off to the carrier.
Section 6 – Intellectual Property
All content on our website—including visuals, product names, text, and layout—is the intellectual property of Mara Surfaces or its partners. Use is permitted solely for personal, non-commercial purposes. Any unauthorized use is strictly prohibited.
Section 7 – Optional Tools
You may be granted access to third-party tools or functionality. These are provided “as-is” without any warranty or control from Mara Surfaces. Use is at your own risk and subject to the third party’s terms.
Section 8 – Third-Party Links
External links or resources provided on our site are not under our control. We do not assume responsibility for any content, practices, or purchases made on third-party sites.
Section 9 – Relationship with Shopify
Mara Surfaces operates on the Shopify platform. While we use Shopify to host and power our store, all purchases, customer service, and transactions are solely with Mara Surfaces.
Section 10 – Privacy Policy
Your use of our services is subject to our Privacy Policy, which outlines how personal information is collected, used, and protected.
Section 11 – Feedback
By submitting feedback, reviews, or suggestions, you grant us the right to use this content for marketing, improvement, or promotional purposes. You confirm that your feedback does not violate any third-party rights.
Section 12 – Errors & Omissions
We strive for accuracy but occasionally may have errors in product details, pricing, or availability. We reserve the right to correct these without notice, including after an order is placed.
Section 13 – Prohibited Uses
Our services may only be used for lawful purposes. Any misuse, manipulation, or interference—technical or otherwise—is strictly prohibited. We reserve the right to suspend access for any breach.
Section 14 – Termination
We may terminate your access to the services at any time without notice. All outstanding obligations will survive termination.
Section 15 – Disclaimer of Warranties
All services and products are offered “as is” and “as available.” We make no guarantees regarding uninterrupted service or product performance beyond what is outlined in writing.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, Mara Surfaces shall not be liable for indirect or consequential damages arising from your use of our services or products.
Section 17 – Indemnification
You agree to defend and indemnify Mara Surfaces against any third-party claims arising from your breach of these terms, your use of the services, or your violation of law or third-party rights.
Section 18 – Severability
If any part of these Terms is found to be unenforceable, the remainder will still apply.
Section 19 – Waiver & Entire Agreement
These Terms constitute the full agreement between you and Mara Surfaces. Any failure to enforce a provision is not a waiver of our right to do so later.
Section 20 – Assignment
You may not assign or transfer your rights under these Terms without written consent. We reserve the right to transfer or delegate our obligations.
Section 21 – Governing Law
These Terms are governed by the laws of the state in which Mara Surfaces is headquartered. You consent to the jurisdiction of local courts in that region.
Section 22 – Headings
Headings are included for ease of reading and do not affect the meaning of each section.
Section 23 – Updates to Terms
We may update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.
Section 24 – Contact Information
For any questions regarding these Terms, please contact:
Mara Surfaces
info@marasurfaces.com